Privacy Policy

1. Introduction

This Privacy Policy outlines how Fault Heal Pvt. Ltd. collects, uses, and protects your personal and business information when you engage with our electrical control panel products and services.

2. Information We Collect

• Personal Information: Name, phone, email, address (for billing/delivery).
• Business Information: Company name, GST number, site location.
• Technical Data: Installation/maintenance records and site details.
• Payment Information: Invoicing and transaction records (processed securely).

3. Use of Information

Your data is used for:

• Processing product orders and scheduling services.
• Customer communication, support, and warranty processing.
• Improving our services and complying with legal obligations.

4. Data Protection

We implement standard security practices to safeguard your data from unauthorized access, loss, or misuse. Access is restricted to authorized staff only.

5. Data Sharing

We do not sell or share your personal data with third parties, except with trusted service providers for operational or legal purposes.

6. Data Retention

Your information is retained only for as long as necessary for service delivery, support, or legal compliance.

7. Cookies & Website Tracking

Our website may use cookies for session tracking and analytics. You can control cookie settings in your browser.

8. Your Rights

You may request access to, update, or delete your personal information by contacting us at info@faultheal.com.

9. Changes to Policy

We reserve the right to update this policy at any time. Changes will be posted on this page. Continued use of our services implies acceptance of the updated policy.

10. Contact Information

Fault Heal Pvt. Ltd.
Email: faultheal@gmail.com
Phone: +91 95551 63739
Address: Sector 22, Begum Pur, Delhi, 110086, India